Contact us

We value your feedback, inquiries, and suggestions. At GracefulGather, we are committed to providing exceptional customer service and ensuring a seamless shopping experience for all our clients. Please feel free to reach out to us using the methods below, and our dedicated team will assist you promptly.

Customer Support Email

For general inquiries, product information, order assistance, or any other concerns, you can email us at:

[email protected]

We strive to respond to all emails within 24-48 hours during business days.

Corporate Address

If you need to send physical correspondence or returns, please use our official address:

Company name:Shenzhen Kang Limei Trading Co., Ltd.
Address:Building 2-01-2603, Haixuan Plaza, No. 89 Jinlong Road, Luogang Community, Buji Street, Longgang District, Shenzhen

Please note that processing times for mailed items may vary.

Operating Hours

Our customer support team is available to assist you from:

Monday - Friday: 9:00 AM - 6:00 PM PST
Saturday: 10:00 AM - 4:00 PM PST
Sunday: Closed

We appreciate your patience and understanding, especially during peak times.

Thank you for choosing GracefulGather for your Cleaning Supplies, Personal Care, Kitchen Essentials, and Home Decor needs. We look forward to assisting you!